1. Introduction

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Welcome to OM Same Day Courier. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.

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2. Services Provided

OM Same Day Courier offers same-day courier and delivery services across the UK. All deliveries are subject to availability and are governed by these Terms and Conditions.

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3. Bookings and Quotes

All bookings made via our website, phone, or email will be confirmed with a written quote. Quotes are valid for 24 hours unless otherwise stated. Once accepted, the price is fixed unless there is a change in service requirements.

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4. Collection and Delivery

We aim to collect all shipments within 60 minutes of booking confirmation. Deliveries are made the same day, directly from point of collection to destination unless otherwise agreed in writing.

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5. Liability and Insurance

While we take every precaution to handle your items with care, OM Same Day Courier’s liability for loss or damage is limited to £100 per consignment unless additional insurance is agreed prior to collection. Items of high value must be declared in advance.

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6. Prohibited Items

We do not carry hazardous materials, illegal goods, live animals, or items prohibited by law. The client is responsible for ensuring all shipments comply with legal requirements.

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7. Delays and Force Majeure

We are not liable for delays caused by events beyond our control, including but not limited to accidents, extreme weather, road closures, or strikes.

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8. Payment Terms

Unless otherwise agreed in writing, all payments must be made in full upon receipt of invoice. For account holders, payment terms are 14 days from the invoice date.

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9. Cancellation Policy

If a confirmed booking is cancelled after a driver has been dispatched, a cancellation fee may apply based on distance travelled and time elapsed.

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10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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11. Contact

For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: emil@omsameday.com
Phone: +44 7597 373 168