Privacy Policy
OM Same Day Courier is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and store your information when you interact with our website or use our courier services.
1. Who We Are
OM Same Day Courier
Website: om-samedaycourier.co.uk
Email: emil@omsameday.com
Phone: +44 7597 373 168
Address: Andover, SP11 6WA, UK
We act as the data controller for the information you provide.
2. What Information We Collect
We may collect and process the following types of personal data:
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Name and contact details (email, phone number, business address)
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Delivery and collection addresses
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Payment and billing information (if applicable)
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Technical data such as IP address, browser type, and device identifiers (via cookies)
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Any other information you voluntarily provide through contact forms or email
3. How We Use Your Information
We use your information to:
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Provide and manage courier services
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Communicate with you regarding bookings, deliveries, and inquiries
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Send invoices and process payments
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Improve our website and services
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Comply with legal obligations
We do not sell, rent, or trade your personal information.
4. Legal Basis for Processing
We process your data under one or more of the following bases:
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To fulfill a contract (e.g., to deliver your items)
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With your consent (e.g., for marketing)
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To comply with legal obligations
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For our legitimate business interests
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
6. Your Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to processing or request restriction
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact us at emil@omsameday.com.
7. Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Cookies
We use cookies to improve website functionality and user experience. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.
9. Third-Party Services
We may share your information with trusted third-party providers (e.g., payment processors or IT services) only when necessary and under strict confidentiality agreements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Last updated: August 2025